Call Center "Gm Uzbekistan" Processed 4153 Incoming Calls In 12 Days
As we reported earlier, a new call center at GM Uzbekistan JSC began its work, which is designed to raise the level of service and customer feedback, as well as provide timely and prompt response to customer requests.
The company conducts daily analysis and call processing in order to provide customers with a better service and quickly eliminate any shortcomings.
So, from August 30 to September 10, 2018, the company's call center processed 4,153 incoming calls. An analysis of the calls made shows that the most common questions from customers are: clarifying the timing of the delivery of cars and the sequence, availability of cars in car dealerships, clarification on the application process, as well as requesting information on the details of the company, factory and contacts of official dealers and service centers.
We remind you that now you can use the services of a call center from 9:00 to 20:00 7 days a week at the number: 71-141-77-77, or at the helpline number 71-147-14-14.